CUSTOMER CARE


All purchase orders, or payments are subject to acceptance by Nance Essence and once accepted cannot be refunded, returned, credited, exchanged, or cancelled for any reason. Acceptance is defined as the receipt by Nance Essence of an order by Customer. Processing typically begins immediately after we receive your order; therefore, we cannot accept additions or changes once the order is placed. Please review your order before submitting to ensure that it is complete


DISCLAIMER


Products on this website does not treat or intended to cure any medical condition. If you have allergies or sensitive skin, please read our list of ingredients, and do not use if they may trigger a reaction. Discontinue use if any reaction occurs. Please consult with a healthcare provider if you have questions about a particular health condition. Information on this website has not been evaluated or approved by the Food & Drug Administration.


YOUR PRIVACY IS IMPORTANT TO US


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


SHIPPING


Shipments returned due to customer’s absence or refusal can be reshipped at customer’s expense. For any questions regarding your order please contact us at
(954) 390-1572.


STATEMENT OF ORGANIC VARIANCE


Regarding our handmade products: We use multiple organic elements that are added separately following requirements for that product.